Resources

FAQs

Do you have a question about the courses we offer and specific course fees, how to register, exam times and locations, or anything else related to IFSE? Check out our FAQs below. If we haven’t answered your question, feel free to contact us and we will be pleased to help you.

IFSE offers a variety of courses for financial services professionals. View our catalogue.

You can find course pricing here

Follow these instructions.

  1. Select the LOGIN/REGISTER box.
  2. For returning students, login using your username and password. Select “Enrol in a Course” in the menu bar.
    For new students choose "Become a Student" and supply all mandatory information in the following screens.
  3. If you have a contract code and password, enter it where required and click "Yes". If you do not have a contract code, click "No".
  4. Select the course you want to enrol in. Click “Next”.
  5. If optional products are available for purchase, they will appear for you to select. Click “Next”.
  6. Complete your profile information as indicated on the screen. Take care in completing your mailing and shipping address to ensure that any materials that you have ordered will be delivered promptly and correctly. Click the "Save" button to proceed to the shopping cart.
  7. Verify your shopping cart information and click on "Process Payment".
  8. Review the Terms and Conditions completely. To accept the Terms and Conditions, check the box and click "Yes". If you do not want to accept the Terms and Conditions, click "No". Your course enrolment will be cancelled.
  9. Provide your credit card information and click on "Pay Now". Please do not touch the screen until your payment has been processed. A copy of the receipt will appear and can be printed for your records. The receipt will also be stored in your student record for future reference.

If you are associated with an organization that has negotiated a special rate and/or bundle with IFSE, you will need the contract code and password to access the offering. Check with your employer or organization, or contact us prior to registering for a course. IFSE is unable to refund any price difference after purchase.

Follow these instructions.

  • Login to IFSE.
  • Click "Shopping" in the menu bar.
  • Select "Purchase History " from the submenu.
  • Select the reference no. of the transaction you wish to view.

IFSE issues tax receipts for eligible tuition fees (i.e., course fees above $100 before tax). Tax receipts are available online each year at the end of February for courses taken in the preceding calendar year.

You can access your tax receipt by logging into your IFSE account.

  • Select "Tax Receipt".
  • Select "Printable Version" beside the tax receipt you wish to print.

If you take IFSE courses with our Academic Partners, you will receive tax receipts from the college or university, and not from IFSE, if course fees were paid directly to the school.

Follow these instructions:

  • Login to IFSE.
  • Select the course you want to access and click "Launch this Course".

IFSE may provide additional tools for purchase to help you study. Tools can include printed textbook, study guide, video recordings, webinar or additional sample exam questions. Refer to the course page to view available tools and prices.

If there is a printed textbook, study guide, workbook or any other type of printed material available for your course, it will be shipped directly from IFSE’s printing supplier. Your printed materials will arrive, by courier, within five to seven business days in Canada. Delivery of materials may take longer if you live outside of Canada. IFSE does not carry any inventory of books at the head office.

Yes, many of our partner colleges or universities across Canada offer IFSE’s Canadian Investment Funds Course (CIFC) and the Life License Qualification Program (LLQP). Note that our partners deliver our courses independently of IFSE and administer the programs on their own timeline.

For a list of Academic Partners, click here.

All content-related inquiries may be sent to coursequestions@ifse.ca. Please include the following information so we may better assist you:

  • Student name
  • Student number
  • Course name
  • Exact location of question in the course (unit, lesson, page title)
  • Your question

If applicable for your course, you may request a course extension of three months. The extension must be purchased at least 15 calendar days prior to (and not including) the course expiration date. You are entitled to one course extension per enrolment. Fees apply.

Note: Some courses (e.g. Continuing Education) are not eligible for course extensions.

With a paper-based exam, you will be required to attend a specified exam session in person and where the event is invigilated by a proctor. The exam is delivered in a paper format; that is, you will receive an exam booklet with test questions and an answer sheet where you are required to fill in your answers.

The individual webpages for each course provide information about their respective exam under the Exam Details section. For paper-based exams, the exam format will be paper.

The exam calendar for paper-based exams can be found by selecting the EXAM DATES box at the top of the website.

Check the course webpage to verify whether your exam format is paper-based. For all paper-based exams, you must register at least 10 calendar days prior to (and not including) the available exam date. To register:

  • Login to IFSE.
  • Select "Exams" from the submenu.
  • Select "Register for Exam".
  • Select a Location.
  • Select an Exam Date.
  • Review the Exam Terms and Conditions completely. To accept the Exam Terms and Conditions, check the box and select "Register" to proceed to Payment Screen. If you do not want to accept the Exam Terms and Conditions, select "Back". Your exam registration will be cancelled.
  • Click "Process Payment" (even if the payment is $0) to ensure your exam is booked.

You must bring valid, non-expired government-issued photo identification, such as a passport, driver’s license or citizenship card. If you are unable to produce valid photo identification, you will not be allowed to sit your exam. Contact us prior to your exam date if you are unable to supply us with acceptable photo identification.

Bring at least one pencil, an eraser and a basic calculator to the exam. Supplies will not be provided at the exam centre. The calculator must not have printing capabilities. Cell phones and other electronic devices cannot be used as a calculator. Scrap paper for working out calculations will be provided. Note: Proctors cannot accept payment for outstanding course- or exam-related fees at the exam centre.

Your first exam attempt is typically included in the price of the course enrolment; however, there may be some exceptions. You can find course pricing here.

Second and subsequent exam attempts are subject to an exam re-write fee.

Contact us to see whether this is possible. In addition, you will be charged a late exam registration fee if we are able to accommodate your request.

You may request a special exam sitting if there is no exam centre available near you or you require an accommodation.

  • Special Exam Sitting: IFSE can set up a special exam for you at an agreed-upon location, date and time. We can also make arrangements for groups or international locations. The cost of a special exam sitting can be found here. It may take up to 15 calendar days to arrange a special exam sitting.
  • Special Exam Accommodations/Accessibility: IFSE is committed to providing exam accommodations that are accessible for all individuals. It may take up to 30 calendar days to arrange a special exam accommodation.

Contact us for more information.

Yes, but you must do so 10 calendar days prior to (and not including) your examination date. It is your responsibility to ensure you are registered at the correct examination centre.

You may re-schedule to another available date at no cost if you re-schedule at least 10 calendar days prior to (and not including) your original examination date. A late exam re-scheduling fee will apply if you re-schedule within 10 calendar days of your original examination date.  You must contact us for all late re-scheduling.

If you fail to appear at a scheduled examination, you will be charged a missed exam fee and you forfeit the exam attempt.

If you are scheduled to write an exam and you do not show up, you will be charged a missed exam fee and you forfeit that exam attempt and any fees that you have paid for that exam write.

If you fail an exam and need to attempt it again, this is considered a re-write. You will only be allowed to re-write if you are eligible for another attempt.  You can follow the same process as registering for a paper-based exam. There is a fee to re-write a paper-based exam and you must register 10 calendar days prior to (and not including) your exam date. Click here for more information.

If you need to re-write your exam within 10 calendar days of an exam date, you must contact us to see whether your request can be accommodated. There is a fee for a late exam re-write. Click here for more information.

CBT stands for Computer Based Testing.

With a computer-based exam, you will be required to attend a specified exam session in person and where the event is invigilated by a proctor. IFSE has partnered with Pearson VUE to offer computer-based testing, which means you will write your exam in a Pearson VUE or affiliate location. The exam is delivered by a computer, you will answer each test question into the computer directly.

The individual webpages for each course provide information about their respective exam under the Exam Details section. For computer-based exams, the exam format will be computer-based test delivered by Pearson VUE.

IFSE has partnered with Pearson VUE to offer computer-based testing. Currently, only certain courses have this option available. Check the course webpage.

Once you register for the course, you will be sent an “Authorization to Test letter”, by email, from IFSE.  You will also receive a detailed email about your Pearson VUE “Web Account” from Pearson VUE.  These emails will provide more information on how to register for a computer-based exam.

You may register for a computer-based exam by logging into your IFSE account. Once you have logged in:

  • Select "Exams".
  • Select "Pearson VUE Computer Based Testing". Follow the instructions given to you on your "Authorization to Test Letter" (and detailed email from Pearson VUE) to activate your Pearson VUE account and schedule your exam.

Contact us if you require assistance.

Arrive at the test centre 15 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. Please be prepared to show one form of ID, have your digital photo taken and provide a digital signature. If you arrive more than 15 minutes late for your appointment, you may be refused admission and forfeit the exam attempt and any applicable fees paid.

Your first exam attempt is typically included in the price of the course enrolment; however, there may be some exceptions. You can find course pricing here.

Second and subsequent exam attempts are subject to an exam re-write fee.

Appointments may be re-scheduled or cancelled through the “Re-schedule a Test” or “Cancel a Test” button on Pearson VUE website. You have to login into your IFSE account first and then click to the Pearson VUE website. Requests to re-schedule or cancel a test appointment must be made at least one business day (24-hour minimum) before your scheduled appointment time.

You can cancel or re-schedule a computer-based exam up to one business day (24-hour minimum) from your scheduled appointment time. If you fail to provide sufficient notice of cancellation or re-schedule, or you do not show up for your exam appointment, you will forfeit the exam attempt and any applicable fees paid. In addition, IFSE will charge you a missed exam fee.

If you are scheduled to write an exam and you do not show up, you will be charged a missed exam fee and you forfeit that exam attempt and any fees you have paid for that exam write.

If you fail an exam and need to attempt it again, this is considered a re-write.  You will only be allowed to re-write if you are eligible for another attempt.  You can purchase a new exam attempt for a fee (“re-write fee”). IFSE will notify Pearson VUE of your eligibility and once you receive confirmation, you can login to your account and schedule your exam.

Online exams are not invigilated so you do not need to go to a specified exam session. Online exams are available through the IFSE website 24/7 so you have the flexibility to do them whenever you wish.

The individual webpages for each course provide information about their respective exam under the Exam Details section. For online exams, the exam format will be online.

No, an online exam is an exam that is taken via www.ifse.ca. The exam is available 24/7 and may be completed from any location where there is internet access. You receive your grade immediately upon submission.

You can access your online exam by logging into your IFSE account. Once you have logged in:

  • Select "Launch this Course".
  • Once you launch the course, you can access your Examination or Assessment.

There is no cost to re-write an online exam with the exception of the Canadian Deposits Self-Study Course offered by the Registered Deposit Brokers Association (RDBA). Click here to view the cost to re-write the online exam for this course. You must contact us to pay the re-write fee. Once the re-write fee is paid, IFSE will reset your exam.

IFSE Institute cannot be held responsible for technical problems that you experience with your equipment or internet service. You can check out the user requirements here.

You will receive an email from IFSE when your exam results are available. Exam results for paper-based and computer-based exams are available online within three to five business days following the exam if you have no outstanding fees. Exam results for online exams are available immediately upon submission.

You can access your exam results by logging into your IFSE account. Once you have logged in:

  • Select "Courses".
  • Select "Show me my Marks for this Course" (this link only appears when your results are available).

Yes, if your course is eligible for continuing education credits. You can access your CE certificate online 24 hours after you successfully complete your course.

You can access your CE certificate by logging into your IFSE account. Once you have logged in:

  • Select "CE Certificates".
  • Select "Print" beside the CE certificate you wish to print.

Courses with a formal proctored exam in the Investment & Banking and Exempt Market Programs will have a transcript. A transcript can be used as an official grade document and is available online 24 hours after your grade is posted.

You can access your transcript by logging into your IFSE account. Once you have logged in:

  • Select " Transcripts".
  • Select "Print" beside the transcript you wish to print.

Yes, we can make name changes on a transcript. We will require a copy of your valid, government-issued photo ID (with visible signature) indicating the name change emailed or faxed to us. There is no cost to amend a transcript.

Courses with a formal proctored exam in the Investment & Banking and Exempt Market Programs will have a diploma. A diploma is a formal document issued by IFSE which can be displayed to signify your successful completion of a course. Once you pass your course, you can request a diploma that will be delivered to you by mail.

We can make name changes on a diploma. We will require a copy of your valid, government-issued photo ID (with visible signature) indicating the name change emailed or faxed to us.

We can also send you a replacement diploma upon request. Click here for the cost to amend or replace a diploma.

Non-member students enrolled in the Canadian Deposit Self-Study course, offered by the Registered Deposit Brokers Association (RDBA), will receive a certificate of achievement upon successful completion of the course and a letter of confirmation to apply for CE credits.  Current members of the RDBA will receive their appropriate designation and a letter of confirmation to apply for CE credits. All course completion documents are issued by RDBA.

Licensing is a two-step process.

First, you must enroll with an approved course provider such as IFSE Institute and register on the Canadian Insurance Participant Registry (CIPR). The IFSE program requires you to successfully pass a series of online exams within the enrolment period to complete the certification process. The number of exams you must complete is dependent on the license you wish to pursue and where you plan to practice. Upon successful completion, IFSE will update your information on CIPR qualifying you for your licensing exams.

The second step is to register for your licensing exams through your provincial insurance regulator. Again, the number of exams you must complete is dependent on the license you wish to pursue and where you plan to practice. In general, you will have one year to pass all your exams. Contact the insurance regulator in your province for more information.

The LLQP is divided up into the following modules:

  • Life insurance
  • Accident and sickness insurance
  • Segregated funds and annuities
  • Ethics and professional practice (common law or civil code)

Depending on the license type and jurisdiction, you take the module combination that's right for you. Each module has an online certification exam that requires a minimum grade of 60% for successful completion. You must pass all the certification exams in order for IFSE to certify you.

For example, if you want to be certified for LLQP (common law), you must pass all the following exams before IFSE will certify you to write the provincial exams:

  • Life insurance exam
  • Accident and sickness insurance exam
  • Segregated funds and annuities exam
  • Ethics and professional practice (common law) exam

CIPR is a national registry for participants in the insurance industry. After you register for an insurance course, you must create a CIPR profile and provide IFSE with your CIPR number. Once you pass all your certification exams, IFSE will update your information on CIPR in order for you to register for your provincial licensing exams. You are responsible for ensuring your legal name is correctly reflected on your CIPR profile.

This optional product is a hardcopy version of the CISRO/OCRA manuals. The number of books you will receive depends on the course.

Course No. of books
LLQP (common law) 4
LLQP (civil code) 4
LLQP (Canada) 5
A&S (common law) 2
A&S (civil code) 2
A&S (Canada) 3

Books are delivered within five to seven business days of ordering. This product is not refundable.

Study guides are available online as part of your course registration. However, you have the option to purchase them in a hardcopy book format. The number of books you will receive depends on the course.

Course No. of books
LLQP (common law) 4
LLQP (civil code) 4
LLQP (Canada) 5
A&S (common law) 2
A&S (civil code) 2
A&S (Canada) 3

Books are delivered within five to seven business days of ordering. This product is not refundable.

There are a variety of online study tools available to help you study for your LLQP or A&S course. They include study guides, audio lessons, practice exams, quizzes and flash cards. For more information, view the LLQP and A&S course pages.

If you are enrolled in an Insurance Program course, you will be certified on the Canadian Insurance Participant Registry (CIPR) upon successful completion of the course.  Certification dates are posted onto the CIPR system one business day after passing ALL modules in a course. You are responsible for ensuring your legal name is correctly reflected on your CIPR profile.

Please contact your provincial Insurance Council to register for the LLQP Provincial Licensing exams.

You have one year from the date you pass the final module of your certification exam to pass the final module of your Provincial Licensing exam.

You will be given a tablet to use when you attend your LLQP provincial licensing exams. Watch this video on how to use the tablet. Click here to view.

You must first complete your proficiency requirement by passing the Canadian Investment Funds Course (CIFC) exam. The CIFC is an online self-study course with a formal proctored exam. You have one-year from the date of enrolment to successfully pass the exam. When you are ready for your exam, you can register into an available exam session that is convenient for you.

After you successfully pass your exam, you must be sponsored by a mutual fund dealer to complete the application process.

The Web Trainer for CIFCTM is a series of pre-recorded, online tutorials. An instructor takes you through key concepts from the course to help you prepare for your exam. This is an optional product and is available on your desktop immediately after purchase. This product is not refundable.

There are 500+ online Key Concept Flash Cards and Exam Prep Questions with detailed answer keys in this optional product. Flash cards are in a simple question & answer format to help you cover a lot of ground quickly. You will be prepared for exam day with the detailed easy-to-understand explanations in the Exam Prep Questions. Select questions also have trainer audio tips to guide you through complex concepts. After purchase, click on the link to access the SeeWhy tools. This product is not refundable.

A study guide is a hardcopy book that complements the online course material. It includes summaries of course information and highlights key points and definitions to aid learning. It also includes exercises. Study guides are optional for purchase and you will receive them within seven business days. This product is not refundable.

A live webinar is real-time training with an IFSE instructor, delivered online. The CIFC Exam Preparation Live Webinar includes six two-hour modules. You will be able to interact with the instructor to get the answers you need to pass the CIFC exam. Sessions are recorded and archived on your student desktop, enabling you to playback the sessions. This product is not refundable.

You will receive an official grade transcript and diploma upon successful completion of the course. Official grade transcripts may be printed online from your desktop after you login. Diplomas will be delivered by mail. For more information, read the FAQs under After your exam.

You must first complete your proficiency requirement by passing the Exempt Market Proficiency Course (EMP) exam. The EMP is an online self-study course with a formal proctored exam. You have one-year from the date of enrolment to successfully pass the exam. When you are ready for your exam, you can register into an available exam session that is convenient for you.

After you successfully pass your exam, you must be sponsored by an exempt market dealer to complete the application process.

The EMP exam is offered as a computer-based test through our partner, Pearson VUE. For information about computer-based tests, check out the FAQs under Taking a computer-based exam.

You will receive an official grade transcript and diploma upon successful completion of the course. Official grade transcripts may be printed online from your desktop after you login. Diplomas will be delivered by mail. For more information, read the FAQs under After your exam.

Click here to download our IFSE Technical Requirements Guide.

IFSE uses Cisco WebEx for our Live Webinars. To test your system in advance, please visit the WebEx site and follow the instructions.

IFSE has a network of Academic Partners across Canada. Academic Partners are colleges and universities which provide IFSE courses in a classroom setting. Click on Academic Partners to find one near you.

IFIC is the Investment Funds Institute of Canada, a trade association dedicated to enhancing the integrity and growth of the investment funds industry in Canada. IFSE Institute is wholly owned by IFIC. You can find more information about IFIC at www.ific.ca.

Your profile, also referred to as your "student profile," is information retained on IFSE’s system that relates specifically to you. It starts with the information you provided when you signed up with us and expands as you perform activities, such as enroll in a course, schedule an exam, make a payment and access your grades.

A proctor is a person responsible for overseeing and monitoring an exam. He or she is unable to answer any questions about the exam or your status with IFSE. His or her job is strictly to invigilate the exam.

Self-study means that you set your own timetable for completing lessons and study at your own pace. All courses must, however, be completed within the allotted timeframe.

Printed text materials or textbooks are hardcopy versions of the online course material. They are optional to purchase and take between five to seven business days to be delivered. They do not include any interactive components (i.e., exercises, quizzes, case study and practice exam) from the online course. Instead, you are instructed to go online to complete those elements. This product is not refundable.

You will be entitled to a partial refund of your course enrolment fees if you cancel your online course within 15 calendar days of enrolling (including the registration date) or your paper-based course within 30 calendar days of enrolling (including the registration date). IFSE charges a $75 (plus tax) administration fee on all eligible course cancellations.

You are not eligible for a refund if you have completed an exam attempt.

Note: Courses in the Insurance or Continuing Education programs are not eligible for refunds. In addition,  IFSE courses and products are non-transferrable.

No, SeeWhy Learning products are non-refundable and non-transferrable.

No, optional products are non-refundable and non-transferrable.

Case Studies

Are you looking to start or advance your career in the financial services industry but are unsure of what that may involve? The following case studies will give you a taste of what it’s like to pursue – and be successful in – certain financial services careers.

Ella Arsenault
Ella Arsenault

Ella Arsenault is a Branch Manager and Compliance Officer at Excel Private Wealth. While she had already been a Branch Manager prior to taking the Officers', Partners', and Directors' Course (OPD), she was looking to expand her responsibilities. Ella viewed the OPD as the next logical career step, since the course would allow her to gain capabilities related to compliance – an area of growing importance in financial services. The OPD helped her reach her goals, as she became qualified for the Compliance Officer role and now serves as backup to the company’s Chief Compliance Officer.

Ella chose the OPD because of IFSE’s reputation as a leading education provider. She had taken IFSE courses before – namely the Canadian Investment Funds Course, Exempt Market Proficiency Course and Branch Managers' Examination Course – so she was familiar with IFSE’s ease of registration, user-friendly course format and “study at your own pace” flexibility.

When considering her experience with the OPD, Ella thought all the content was valuable and equipped her with the knowledge to succeed in compliance. Learning about suitability rules, “Know Your Client” requirements and risk management procedures helped her immediately in her compliance duties. She found the OPD to be well planned and comprehensive. The course helped her achieve the next level of responsibility and opened the door for future career advancement.

How has the OPD helped Ella in her day-to-day job?

“From a compliance perspective, I understand the rules and regulations as they pertain to the client-advisor relationship, and this knowledge is crucial in my role. As an example, when we were revising certain client information forms, I knew exactly what sections were needed and what details we had to gather from clients. This made the process more efficient and resulted in accurate, compliant forms.”

What advice does Ella have for other students taking the OPD?

“Be sure to do the test questions, as they help you learn the material. If you don’t know the answer to a question, don’t just guess because you’ll likely be wrong. Go back to the course content, find the right answer and then return to the test to reinforce your learning. Otherwise, both the right and wrong answers could pop into your head at the exam, since your mind will recall having chosen both answers during the practice test.”

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Rosemary Barber
Rosemary Barber

Rosemary Barber is an Administrative Assistant at Les Associés Redsell-Séguin & Associates, IPC Investment Corporation. While she had been productive in her position, she knew she could contribute even more to the team. One day, she was discussing professional training with a colleague and asked her which course she had taken to become a Licensed Assistant. Rosemary’s colleague directed her to IFSE’s Canadian Investment Funds Course (CIFC).

Rosemary decided to take the CIFC since she knew that once she became licensed, she would be able to accomplish much more in her role at work. She also intends to take the Branch Managers' Examination Course to help her advance further in her financial services career.

When considering her experience with the CIFC, Rosemary found that the interactive testing throughout the online course greatly assisted her in identifying areas to which she needed to pay added attention before proceeding to the next component. The testing helped her learn the course content more thoroughly and better prepare for the exam.

Having successfully completed the CIFC, Rosemary became a Licensed Assistant and has now expanded on her responsibilities. For instance, when a representative is away from the office and a client calls looking for assistance, she is better able to help with their needs.

How has the CIFC helped Rosemary in her day-to-day job?

“Recently, I assisted several clients while a representative in our office was on vacation, so we were able to maintain a high level of service in a seamless manner, contributing to continued client satisfaction. This would not have been possible if I hadn’t taken the CIFC.”

What advice does Rosemary have for other students taking the CIFC?

 “I would recommend doing plenty of practice exam questions. I found the Study Guide and also the CIFC Exam Preparation Live Webinar recordings to be extremely helpful. Hearing the instructor on the webinar go through each question and answer was very beneficial.”

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George Donnery
George Donnery

George Donnery is a Senior Customer Service Representative at CIBC. Having been in customer service for several years, first in the U.K. and then in Canada, he decided he was ready to take his career forward and work towards a more financial advisory role.

That’s when he turned to IFSE for training and education that could help him reach his career goals. He took the Canadian Investment Funds Course (CIFC) and found it to be comprehensive, effectively covering all aspects of the Canadian financial environment. George believes the course offered excellent value as his company benefits from partnership pricing with IFSE.

When considering his experience with the CIFC, George cites the video tutorials (Web Trainer for CIFC™) as being very helpful. He states that not only were the tutorials informative, but they also presented the information clearly, breaking down the material in an efficient manner and helping him understand the content quickly.

Having successfully completed the CIFC, he started exploring other positions within his company. He advanced from being a Customer Service Representative to his current senior role. George envisions transitioning into a sales position down the road.

How has the CIFC helped George in his day-to-day job?

“In my role I don’t advise or discuss investing specifics with clients, but I can provide general information. For instance, I spoke to a client about RRSPs. She’s in her 20s and wasn’t focused at all on retirement savings, so we discussed the benefits of starting young and building a strong foundation for her future. I also informed her about the LLP and HBP as potential ways to help finance education and home buying, respectively, and how RRSP funds can play a role, if needed. I made the client think about her financial needs for now and in the future, as well as the value of an RRSP.”

What advice does George have for other students taking the CIFC?

“I suggest that students take advantage of all the ways that the course facilitates learning (e.g., videos, tutorials, online content) to broaden and deepen their understanding of the course materials.”

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David Berliner and Raphael Bouskila
David Berliner and Raphael Bouskila

In 2013, David Berliner (CEO) and Raphael Bouskila (President) co-founded an online investment platform for clean energy projects such as solar energy and efficiency installations.

Their company’s platform pools the money of predominantly institutional and accredited individual investors who seek access to investment opportunities in such projects that align with their community and environmental values.

Since David and Raphael needed registration as dealing representatives of an exempt market dealer, they fulfilled the regulatory requirement by completing IFSE’s Exempt Market Professionals Course (EMP). They found the course to be extremely valuable because the content was straightforward and focused precisely on the areas they needed. Raphael, who also completed IFSE’s Officers’, Partners’, and Directors’ Course (OPD), calls the EMP “the industrystandard course in our field.”

When considering their experience with the EMP, Raphael and David found the entire learning process to be practical and targeted. For instance, the sections that covered products like principal-protected notes and flow-through shares served to expand their minds to the possibilities of what financing-related products their company could offer its investors.

Completing the EMP was critical for David and Raphael when launching their “impact investing” company. They embrace going beyond minimum compliance requirements as they value taking a careful approach to running their business in order to protect investors’ capital.

How has the EMP helped Raphael and David in their day-to-day job?

“ We spend all day in the exempt market world, so everything we’ve learned is useful. For example, when we launched our Green Bond, we considered all the possible types of qualified investors so  we could better grasp the potential market. Ultimately, we are committed to meeting our clients’ interests, and what we’ve learned from the EMP helps us achieve that.”

What advice do David and Raphael have for other students taking the CIFC?

“ Use the course content to put compliance rules into perspective. When you consider the course material in context of exempt markets, you’ll better understand important concepts such as the motivation behind the regulatory requirements (i.e., protecting the crucial relationship between issuer, investor and dealer).”

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Jatinder Bajwa
Jatinder Bajwa

Jatinder Bajwa is a Banking Centre Leader (also known as a Branch Manager) at CIBC. As he was streamed at the bank to become a Banking Centre Leader, Jatinder proactively turned to IFSE before his promotion and took the required Branch Managers’ Examination Course (BM).

He chose IFSE to fulfill his training needs because his employer highly recommended the BM. Jatinder also consulted with colleagues who had competed the course and he received positive feedback about their experience. Jatinder enrolled in the BM and soon discovered why the course is highly regarded. The content was well organized and easy to understand, equipping him with all of the requisite knowledge for his new position and expanded responsibilities.

When considering his experience with the BM, Jatinder found that the risk management material was invaluable. He learned how to mitigate (and, wherever possible, avoid) risk from both the bank’s and the client’s perspective. Jatinder also views the section on effective supervision as extremely practical, since he must often coach sales staff on determining client suitability and providing financial advice.

Having been the preferred candidate for an opening as Banking Centre Leader, Jatinder met all of the requirements in advance, with the BM being an important component.

How has the BM helped Jatinder in his day-to-day job?

“Recently, our banking centre underwent an internal process assessment. Although such audits are standard for us, it can be stressful if you don’t know what to expect. Having taken the BM, I understood the concepts and was able to coach my staff (and prepare myself!) for the audit interviews. The assessment went smoothly and my team appreciated my help.”

What advice does Jatinder have for other students taking the BM?

“Preparation is key, learning all of the concepts inside out. Also try to apply the course content to your job so it becomes relevant and not just theoretical. It’s also great that IFSE provides ongoing access to your course, even after you’ve completed it, so go back to the content when needed. I still refer to it now when certain questions arise.”

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