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PEARSON VUE Computer-based Online Proctored Exams

IFSE Institute has partnered with Pearson VUE to offer computer-based testing to our students. With the OnVUE platform, you can now write your exam online in the comfort of your own home or office while being monitored remotely. Appointments are available 24/7 and you can book into any open timeslot. Before booking, it’s important for you to make sure that you have the right environment and equipment to proceed with the exam. You can perform the systems check using the link below. When you are finished your exam, you can access your score report and check your unofficial status on your Pearson VUE account. Your grades are transferred back to IFSE for review, and if incident-free, your results are posted within 3 to 5 business days.
What to expect when testing with OnVUE

Do not take your exam in a setting with a corporate firewall (including VPN) or alert your Network Administrator to the network configuration requirements. We recommend testing on a personal computer. Work computers generally have more restrictions that may prevent successful delivery.

Click the “Systems Test” button below to make sure your device is compatible with the technical requirements.
Firewalls and VPNs cannot be detected by the systems test. Therefore, it is up to you to ensure you are in a FIREWALL & VPN free environment for your exam.

SYSTEMS TEST

The exam and proctoring are done online. A connectivity issue may lead to technical problems.
The check-in process and proctoring are only available in English. Fluency in English will ensure you are able to understand the instructions and communicate with your proctor.
No objects are allowed on your desk during the exam except your computer and your cellphone away, but within reach. A calculator and whiteboard are provided to you within the testing platform, you cannot use your own.
The proctor will be monitoring your environment during the exam. Any suspicious sounds heard through your microphone, or persons visible through your camera other than you could lead to the proctor ending your exam early.
Arrive 30 minutes before your exam start time to begin your check-in process which includes: testing your system again, taking your head-shot, and taking pictures of your valid, government-issued, photo ID and your test environment. Please note that your exam session will be recorded.

Exam Booking Guide

FAQ

What is a computer-based online proctored exam?

IFSE has partnered with Pearson VUE to offer computer-based testingand their online remote proctoring platform is called OnVUE. With a computer-based online proctored exam, you write the exam using your own computer in your own environment while being proctored by an individual in a different location. The exam is delivered through the computer and you will answer each test question into the computer directly.

Technology is used to enable the proctor to monitor your activity during the exam and to communicate with you if necessary. You are required to meet specific systems requirements to facilitate this test delivery format.

How do I know if my exam is available for online proctoring?

The individual web-pages for each course provide information about their respective exam under the Exam Details section. The exam format will be computer-based online proctored exam.

How do I register for an online proctored exam?

Currently, only certain courses have this option available. Check the course webpage.

To register for your exam, you can follow the steps below:

  1. Log into your IFSE account
  2. Click on “Exams"
  3. Click on “Register for Exam Sitting”
  4. Select “Computer-based exam delivered by Pearson VUE”
  5. Click on “Next”
  6. Review the Exam Terms and Conditions completely. To accept the Exam Terms and Conditions, check the box and select "Register" to proceed to Payment Screen. If you do not want to accept the Exam Terms and Conditions, select "Back". Your exam registration will be cancelled.
  7. Click "Process Payment" (even if the payment is $0) to ensure your exam is booked.
  8. Click on "Exam" on menu item.
  9. Once your exam status is “Active”, click on the Pearson VUE link to schedule, reschedule or cancel your exam
How do I know if I can meet the system requirements for an online proctored exam?

Before scheduling your exam appointment, you will be required to do a systems test to ensure that you are able to proceed with the online test.

The systems test does not detect firewalls and VPNs. Therefore, it is up to you to ensure you are in a FIREWALL & VPN free environment for your exam.

Do not take your exam in a setting with a corporate firewall (including VPN) or alert your Network Administrator to the network configuration requirements. We recommend testing on a personal computer. Work computers generally have more restrictions that may prevent successful delivery.

When can I write the exam?

Appointments are available 24/7. You can book into any open timeslot.

What is the cost of the online proctored exam?

The fees for online proctored exams are found here.

What is the check-in process for online proctored exam?

It’s recommended that you start your check-in 30 minutes before your scheduled exam time. Check-in is an automated process that includes another systems check to make sure that you still have the technical ability to proceed with the exam, ID check, and taking photos of yourself and your environment. If there is a problem with the check-in, you will be routed to a live greeter who can help you rectify any issues. Once you successfully complete the check-in process, you will be routed to the next available proctor who will unlock your exam.

What identification is acceptable?

You are required to present a current government-issued ID with picture. The name on your ID must match the name in your web account profile and in your appointment confirmation email.

Acceptable forms of identification include: driver’s license, passport, military ID, identification card (national/state/province identity card), alien registration card (green card, permanent resident, visa), health card (for Quebec residents only), and government-issued local language ID (not in roman characters and accepted only if issued by the country in which you are testing).

Minors who are under the age of 18 are permitted to present a valid student ID as a form of identification. A minor’s guardian must also present a valid ID and provide verbal consent during the check-in process.

Am I allowed to have my phone, books, calculator, or pencil with me during my exam?

There is a clean desk policy when you write an online proctored exam. You are not allowed to have any items accessible to you. However, your cellphone must be available (but out of immediate reach) in case the proctor needs to contact you. You will be provided with a calculator and whiteboard in the platform. You are not permitted to use your own calculator.

How do I launch my online proctored exam?

To launch your online proctored exam, you must have already registered and scheduled it. If you did and it's soon time for your exam, you can follow the steps below:

  1. Log into your IFSE account
  2. Click on “Exams"
  3. Click on "Exam" on menu item
  4. Click on “Continue” to be redirected to the Pearson VUE system.
  5. Click on your scheduled exam under "Purchased Online Exams".
  6. Click “Begin Exam” and follow the on-screen prompts to complete the check-in process.
  7. Once you have completed the check-in process you will be contacted by a Proctor to begin your exam.
What if I experience technical difficulties at the time of my exam?

Contact Pearson VUE to assist you and if necessary, they will cancel or reschedule your exam if you are unable to proceed.

What happens if I can’t make it to my scheduled exam time?

You must reschedule or cancel your exam before your scheduled exam time or you risk losing any fees you paid, an exam attempt, and you will be charged a missed exam fee. You can log in to the scheduler to change it yourself or contact Pearson VUE for assistance.

Where can I find the calculator and whiteboard on the screen?

During your exam, you will have the option to use a built-in digital whiteboard feature to do scratch work or take notes and the integrated calculator to complete all your calculations.

You can access the whiteboard by clicking on the Scratch Pad icon at the top of your screen. You can get familiar with the whiteboard feature before your exam here.

You can access the calculator by clicking on the calculator icon on top of every question.

Below is a snapshot of the top bar of the screen during your exam session, showing where each button is located:

Physical scratch paper or note boards and calculators are not allowed when taking your exam.

What are the consequences if I break the rules (e.g. bringing in a calculator or scrap paper, leaving the camera view or a third-party enters the camera view)?

Breaking the rules of the exam will lead to the termination of your exam by the proctor as mentioned on the terms and conditions of your purchase. Please ensure you respect the rules at all times during your exam.

What if I experience technical difficulties during my exam?

Communicate with your proctor or if you are disconnected, attempt to reconnect. Contact Pearson VUE to assist you and if necessary, they may need to reschedule your exam if you are unable to proceed.

What happens if I do not show up for my scheduled exam?

You will forfeit any fees you paid, and lose an exam attempt as well as being charged a missed exam fee.

What if I change my mind and want to write a paper-based exam?

Once you register for a computer-based exam, you cannot change the format to paper-based. You may be able to write your computer-based exam in a Pearson VUE testing centre, if there is availability.