COVID-19 (Coronavirus) Update
APRIL 14, 2021
Beginning April 15, 2021, paper-based proctored exams are suspended in all our Québec City locations due to the newly announced lockdown measures until further notice.
APRIL 8, 2021
Beginning April 9, 2021, paper-based proctored exams are suspended in all our Regina locations due to the newly announced lockdown measures until further notice.
APRIL 1, 2021
Beginning April 3, 2021, paper-based proctored exams are suspended in all our Ontario locations due to the newly announced lockdown measures until further notice.
DECEMBER 11, 2020
Beginning December 19, 2020, paper-based proctored exams are suspended in our Vancouver locations due to the newly announced lockdown measures until further notice.
NOVEMBER 24, 2020
Beginning November 25, 2020, paper-based proctored exams are suspended in our Winnipeg locations due to the newly announced lockdown measures until further notice.
Important Information for IFSE Institute Students
Updated December 21, 2020
IFSE Institute is closely monitoring the COVID-19 situation and following the guidelines as set out by Canada’s Public Health officials. The health and safety of our students, staff, instructors and partners is our number one priority.
IFSE Institute’s Mississauga office is currently closed and all our staff are working remotely. We continue to provide customer service support from 8:30 a.m. to 5:30 p.m. (Eastern Time) through our email and phone lines. Given that most organizations are now operating remotely, you may experience some disruptions when contacting us because of the increased burden on the internet infrastructure. Your business is important to us and we will do our best to reconnect with you and address your inquiry.
There are no changes to IFSE’s online course registration. You can continue to register for your courses by logging into IFSE’s education portal. For web-based courses, your course material is available immediately after you complete your registration. If your course is a textbook or you ordered printed material from us, there may be a slight delay in your delivery because courier companies are experiencing higher than normal volumes at the moment.
PAPER-BASED PROCTORED EXAMS
Where possible, paper-based exams are taking place. Seats for exam sessions are limited due to social distancing requirements and jurisdictional restrictions. We continue to closely monitor the COVID-19 situation on a day-to-day basis and may at our sole discretion suspend exam sessions should the need arise.
Rules for in-person testing:
- Don’t attend your exam session if you are feeling sick, tested positive for COVID-19, or have been asked to self-isolate by a health official
- Face masks / coverings are mandatory while testing
- Social distancing must be observed at the testing site (6 feet / 2 meters)
- Only exam candidates are permitted in the exam session
- Pencils and erasers are mandatory and will not be provided at the exam
- There are no washroom breaks during the exam
- Special accommodation requests must be made before the exam date
- You are required to sign a waiver at the exam session to proceed with your exam
For more information, view our paper-based proctored exam webpage.
COMPUTER BASED proctorED exams
Computer-based proctored exams are delivered either at a test centre or in the comfort of your home or office by our partner, Pearson VUE. Computer-based testing is available for these exams:
- Canadian Investment Funds Course
- Exempt Market Proficiency Course
- Ethics and Professional Conduct Course
Test centres are subject to jurisdictional directives, which may restrict opening, limit capacity, or mandate health and safety practices. For more about Pearson VUE’s testing during COVID-19, please visit their website.
Online remote proctoring
On June 11, 2020, IFSE introduced computer-based online proctored exams where students can write their exams in their home or office. Students should ensure they meet the technical requirements before they select this option.
For more information, visit IFSE’s computer-based online proctored exams webpage.
We know that this is a stressful time for you and to help alleviate the pressure, IFSE has extended course deadlines to December 31st, 2020, if your course originally expired anytime in 2020. This extension applies to:
- courses with in-person exams
- life insurance courses
There is no charge for the course extension.
Thank You for Your Support
Financial services professionals play an important role as essential workers during these critical times. We want to thank you for choosing IFSE Institute to help support you in your career endeavours.
Is IFSE Institute closed?
Can I still register for a course?
Can I still purchase printed materials?
Can I book an in-person exam?
When are in-person exams resuming in location where they were suspended?
Will IFSE Institute be giving priority to students whose exams were cancelled due to the pandemic?
What if my course is expiring soon?
Stay healthy and limit spread
- Stay at home and avoid non-essential trips in your community
- Keep at least 6 feet away from other individuals
- Wash your hands frequently with soap and warm water for at least 20 seconds
- Cough or sneeze into a tissue, your sleeve, or arm
- Clean and disinfect frequently touched objects and surfaces
- Avoid crowded places and non-essential gatherings
- Consider wearing a non-medical mask and gloves when out in public